Our Reviews

Thanks for getting me back on the road so fast.

Everyone was very nice and friendly and helpful

Prompt & Courteous

David and Michelle really came through for me with my lease of a 2024 Equinox EV. They were entirely upfront and honest about the process and admitted that an EV lease was not something they deal with regularly. GM does not apply the federal tax credit for EVs to lease agreements, even though the GM website calculator will let you estimate that and apply it to the calculation. However, the Blue Ribbon team helped clarify that and were very glad to help me apply the rebates that I did qualify for, and they were flexible on my trade value to get me where I needed to be with my lease payments. Overall I'm extremely satisfied with my experience and the leasing of my new EV. Thanks Blue Ribbon!

Nice place, friendly people. Very efficient, several options.

They always do a great job and are fast

Cameron did the impossible, he got me a car and I really like it. Everyone was friendly and helpful. I will recommend friends and family to go see Cameron.

There always great !!

Cameron and Michelle are very professional. it was a very enjoyable experience

I brought my 2021 Chevrolet Silverado 1500 to Blue Ribbon Chevrolet due to performance issues, specifically, it was shaking, making a loud noise, and showing three diagnostic trouble codes. After inspection, I was informed that the turbocharger needed to be replaced, which would cost $3,200. I approved the repair, after I was guaranteed that this would fix the problem. The service department completed the work, stating that the vehicle was fixed and ready for pickup. After paying, leaving the dealership, and driving the pickup for approximately 14 miles, the same problems returned. The pickup started shaking, making the same loud noise, and displaying the same exact codes. I brought the pickup back within an hour after picking it up, and this time they said the throttle body needed to be replaced. I believe the issue from the beginning was a faulty throttle body, not the turbocharger. I feel the dealership misdiagnosed the problem and performed an expensive and unnecessary repair. I am requesting a partial refund for being charged for a service that did not resolve the original issue. In addition to the misdiagnosis, I found the service department, specifically Barton Lewis, to be dishonest, rude, and unwilling to work toward a fair resolution. I did not feel that my concerns were taken seriously, and their communication throughout the process was dismissive and unprofessional. This experience has left me feeling taken advantage of as a customer. I am requesting that GM review this situation and assist in obtaining a partial refund for the misdiagnosed and unnecessary repairs. I am also asking that this dealership’s conduct be reviewed to ensure better accountability and customer service standards.

Great serivce

Great service and friendly staff.

Purchased several trucks and cars fair and easy people to deal with as always !

Very good

Excellent experience

Awesome attentive and well informed on what my vehicle needs.

Always excellent service.

Didn't let me know if I need wipers or air filter

aService was NOT completed when car was returned after two months, in fact the SAME error is still showing. the people there are nice and cordial. but, ineffective at best. Specifically, requested third party or aftermarket parts - they bought OEM (and charged for the OEM). When I brought the car in - I told them my thoughts (which they promptly ignored). Come to find out that what I said I thought was wrong; is at least PART of the problem. The error was and still is "Engine Power Reduced". It was brought in to have the inner cooler replaced along with a hose from the inner cooler to the turbo booster. They replaced those AND THE RADIATOR (which there was nothing apparently wrong with - no leaks, etc). Both of which I said would defiantly need to be replaced, along with the turbo booster (which was ignored). I took it back to the shop and they ran their scans - now they are 100% sure that the turbo booster needs to be replaced. The insurance company and I are not happy with the service shop, and will probably NOT use them again for any non-warranty work with which I am obligated to use them. They should ALWAYS listen to the consumer!

Friendly service

Your Service Mgr and his staff a very professional and take time to explain any issues that may arise during vehicle being serviced.

All good

the repair was as scheduled and was o time, the dealer completed the repair very well. the negative part is the customer should not have to pay $422.00 for a defective part and labor that was gm's fault and a recall on other vehicles with the same parts, we won't be buying any more gm vehicles.

Excellent service, Todd was kind and honest. Love the car!

Ordered a car from the factory all went well!

Great service!

When we originally made the appointment to repair a faulty signal light, we were given a date for the repair by a receptionist. But apparently, that information wasn't given to the service department. Because when we arrived, the part wasn't in stock. This caused us to drive 80 miles round trip for nothing. Another appointment was made, & this time, the part was ordered & replaced.

Always a great experience at Blue Ribbon. Everyone is always very knowledgeable and helpful.

Vehicle was delivered for an oil change and check engine light. Parts had to be ordered. Once dropped off I was never contacted by service advisor. Any updates to unit had to be initiated by myself to check the status. At the conclusion of the repair another electronic part was damaged during the program process. More parts had to be ordered. The unit left and still had an oil leak. It wa brought back in on a wrecker. At the conclusion of the repair no paperwork was provided nor any explanation of what it took to fix the problem. As of the time of this survey I still do not know what repairs were made.

I have been a Blue Ribbon customer for a long time, and a GM customer for over 50 years. The personal at Blue Ribbon Auto Group have always been very accommodating.

Everything went smoothly and everyone was very helpful

When I called to tell them the issue with my vehicle, they scheduled me an appointment quickly.

Quick friendly service.

Took me right in to sign in and was finished within 30 minutes. I was pleased about that.

Friendly and respectful

It was fine. Very disappointed at the cost to balance our tires. We didnt have that done due to the cost. Plus the price for the oil change went up. We want to use the dealership where we bought our vehicle but it may become impossible due to the cost

Everyone was fantastic, they answered all our questions and process was quick and easy. Thank you Teddy for everything

Tech was friendly, professional and helpful; service was performed quickly; price was affordable.

Mr BOBBITT did an excellent job of providing all information about our vehicles. Very courteous and respectful. I will definitely recommend Blue Ribbon Chevrolet

Very curtious, and fast with the service. I got an appointment in a timely manner. All the employees were very nice and helpful.

Fast friendly service

Very nice people. I was taken very well taken care of & satisfied with my service.

I recently went with my husband to purchase a Chevrolet Equinox at Blue Ribbon Chevrolet. Barry worked really hard to get us the deal we wanted. I also appreciate his help and patience with setting up the Chevrolet app on my phone.

Fast and easyy

Friendly. Polite. Attentive. Thorough.

Quick and easy purchase. Told salesman what we were looking for and he was able to fine exactly what we wanted. Very friendly!

Service was Good, And Friendly

No thanks. Experience was great.

Everyone was friendly, and I didn’t have to wait very long for my service. They did really great.

The service crew seem real nice, as always. On my last visit, my husband decided to soon purchase a vehicle and trade in his truck. If he is treated as well as I was when I purchased my new car, we will be lifelong customers.

Courteous and was done in a timely manner, thank you

I like how Sarah kept me up to date on what was going on and I really like getting the report with the green, yellow and red indicators.

Very easy scheduling!! Personnel always so nice and friendly!! Waiting area spotless!! I have every confidence that they took as good care of my vehicle as they would their own Mother's..! Great dealership!!

Yay

Great job & Polite

Did a great job and very nice!

My Experience was good everyone was Nice and made sure I was taken care of

We felt very comfortable with the salesman and felt he made the experience as easy as possible.

Quick quality service.

Helpful and patient when we decided to look through inventory

Everyone we met with was friendly, helpful, knowledgeabl, and professional. Very good experience.

Thank you.

Very good

We dropped my wife’s car off at 7:30am for an 8:00am appointment scheduled a week in advance, and then I took her to work, and we didn’t hear anything from them all day so around 4:30 I told her call and see if her car was ready to which they responded nobody had time to look at it, I said what do you mean it’s been here all day? He said we had two technicians out and none of the others had time to look at it, so I said her car was the first appointment of the day so how does that work do you just pick and choose which cars you want to look at, or do you go by appointments? He said we had two technicians out today and nobody had time to look at her car! So apparently if the technicians don’t work the phones don’t neither they didn’t notify us of any issues, or offer to make her another appointment. We she called they told her if she didn’t get there before 5:00 her car would be locked in. Just terrible customer service as well!

Very friendly staff.

They were quick and kept in contact with me to let me know what was going on.

Had a great experience. They had it done in under 30 minutes.

Excellent customer service

Very fast and friendly and very helpful.

All was good. Very professional and helpful.

Quick, efficient and affordable

They’re always fast and reliable.

Very nice folks that express genuine gratitude to serve.

They took excellent care of me and not only serviced my car but helped me find a replacement windshield and a technician to replace it for me. The clerk was very helpful and David ordered the windshield.

The Salesman was very easy to talk to and very helpful. The Finance manager was great. I enjoyed my experience of buying my vehicle.

This dealership actually believes in service after the sale.

Friendly service.

I have dealt with Blue Ribbon in 2000 I have answered several questions before. If I don’t like them, I would not be computing them no matter where lm living. Check your previous question in other years.

Waiting was short and I appreciate having my coupon accepted

Super great people & friendly

Extremely helpful and friendly staff. Made our purchase go smooth & seamlessly.

Friendly. Efficient. Timely.

Blue Ribbon service department did a great job in a timely fashion to get our car fixed.

Best I can tell problems are resolved now. Will see as time goes on.

It was quick, and easy. Thanks blue ribbon.

Everyone was very kind. Service was quick.

Corey was fantastic. The best service department I have ever been to.

Great work

Excellent service and help from everyone

Provisional and the work was done in a timely manner. Very friendly staff.

Sarah is knowledgable and professional. She makes me feel she cares about me and my automobile. while my truck was being repaired she kept me informed. She also told me of some more services that should be done within the next 10,000 miles.

The entire team made the experience quick and easy.

Everyone at Blue Ribbon Sallisaw is professional, courteous, and great at their work!! I would highly recommend them to anyone!!

Staff is always friendly and if there is a problem for example las time I got service I had a slow leak and I was told about.

Was very good!

Stephanie Butler was so friendly and professional and she was very patient with me. We had already bought one vehicle from them and it went so smoothly that we decided to buy the second vehicle. Through them as well she works with me to help me find the perfect vehicle for me. She makes car shopping, exciting and fun.I recommend it to all my friends and family.If they're looking for a new car , blue ribbon is the place to go, Stephanie and the rest of the staff are wonderful.